Privacy Policy
We take your privacy seriously. This policy explains how vorilrourelo collects, uses, and protects your personal information when you use our financial model building services.
Information We Collect
When you interact with our financial model building platform, we collect various types of information to provide you with better service and educational resources.
Personal Information
Name, email address, phone number, professional title, and company details when you register for courses or contact us.
Usage Data
Information about how you navigate our platform, which courses you view, and time spent on different sections.
Technical Information
IP address, browser type, device information, and cookies to ensure our platform works properly across different systems.
How We Use Your Information
Your information helps us deliver quality financial education and improve our services. We use collected data for several specific purposes:
- Providing access to financial model building courses and educational materials
- Communicating course updates, schedule changes, and important announcements
- Personalizing your learning experience based on your progress and interests
- Responding to your questions and providing technical support
- Analyzing platform usage to improve course content and user experience
- Sending relevant educational content and course recommendations
- Ensuring platform security and preventing unauthorized access
Your Rights Under UK GDPR
Right of Access
Request a copy of personal data we hold about you, including details about processing activities.
Right to Rectification
Ask us to correct inaccurate personal data or complete incomplete information.
Right to Erasure
Request deletion of your personal data under certain circumstances defined by UK law.
Right to Restrict Processing
Limit how we use your data while disputes about accuracy or processing are resolved.
Right to Data Portability
Receive your personal data in a structured, machine-readable format for transfer to another provider.
Right to Object
Object to processing based on legitimate interests, including direct marketing communications.
Data Retention Periods
We keep your information only as long as necessary to provide services and meet legal obligations. Different types of data have different retention schedules:
Active Course Data
Personal information and course progress retained for duration of enrollment plus 2 years to provide continued access to materials and certificates.
Communication Records
Email correspondence and support tickets kept for 3 years to maintain service quality and resolve any future inquiries.
Analytics and Usage Data
Anonymized platform usage statistics retained for 5 years to support long-term service improvements and educational research.
Financial Transaction Data
Payment information and enrollment records maintained for 7 years to comply with UK accounting and tax requirements.
Information Sharing and Third Parties
We don't sell your personal information to third parties. However, we do share limited data with trusted service providers who help us deliver our educational services:
- Payment processors for secure handling of course enrollment transactions
- Email service providers for delivering course materials and communications
- Cloud hosting services for secure platform operation and data storage
- Analytics tools to understand how our platform is used and where we can improve
- Customer support platforms to efficiently respond to your questions
- Legal authorities when required by UK law or to protect our legitimate interests
All third parties we work with are carefully selected and must agree to protect your information according to UK data protection standards. We only share the minimum information necessary for them to provide their services.
International Data Transfers
Some of our service providers operate outside the UK and European Economic Area. When we transfer your data internationally, we ensure appropriate safeguards are in place:
- Standard Contractual Clauses approved by UK authorities for data protection
- Adequacy decisions recognizing equivalent protection in the destination country
- Certification schemes that demonstrate appropriate data protection measures
- Binding corporate rules for multinational service providers we work with
You can request specific information about international transfers affecting your data by contacting our privacy team.
Security Measures
We implement industry-standard security measures including encryption for data transmission, secure servers with regular security updates, access controls limiting staff access to necessary information only, regular security audits and vulnerability assessments, and incident response procedures for potential data breaches. While we take security seriously, no online service can guarantee complete protection against all possible threats.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to provide better user experience and understand how our platform is used. We use several types of cookies:
- Essential cookies required for basic platform functionality and security
- Performance cookies helping us understand which areas of our site are most useful
- Functional cookies remembering your preferences and settings between visits
- Analytics cookies providing insights into how visitors interact with our content
You can control cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality. We respect "Do Not Track" signals where technically feasible.
Children's Privacy
Our financial education services are designed for professional adults and those pursuing advanced business education. We don't knowingly collect personal information from individuals under 16 years old. If we discover we have collected information from someone under 16 without proper parental consent, we will delete that information immediately.
Parents or guardians who believe their child has provided us with personal information should contact us using the details below, and we will work quickly to remove that information from our systems.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. When we make significant changes, we'll notify you through your registered email address or by posting a prominent notice on our platform.
We encourage you to review this policy regularly to stay informed about how we protect your information. The "last updated" date at the top of this policy indicates when the most recent changes were made.
Continued use of our services after policy changes indicates your acceptance of the updated terms. If you disagree with changes, you can exercise your right to data deletion and discontinue using our services.
Privacy Inquiries and Contact Information
For questions about this privacy policy, to exercise your data rights, or to report privacy concerns:
Email: help@vorilrourelo.com
Phone: +447960741995
Post: C/O Access Self Storage, 627 Kingsbury Rd, Erdington, Birmingham B24 9PP, United Kingdom
We aim to respond to privacy inquiries within 30 days and data subject requests within one month as required by UK GDPR.
Questions About Your Rights
If you're not satisfied with how we handle your privacy concerns, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator. You can find more information about filing complaints at ico.org.uk or by calling their helpline at 0303 123 1113.